BWL Water Overview
The BWL serves more than 58,000 residential, business and industrial water customers. We own more than 800 miles of underground water mains throughout the greater Lansing area. We treat and distribute our water, drawn from the Saginaw Aquifer – a groundwater supply that has been called one of the finest natural sources of groundwater in the United States – from two water distribution facilities, the John F. Dye Water Conditioning Plant and the Wise Road Conditioning Plant.
Award-Winning Water Safety
In December 2016, the BWL removed its last active lead service line, joining Madison, Wisconsin, as the second water utility in the nation to remove all lead service lines. The project began in 2004 and removed 12,150 active lines at a cost of $44.5 million.
Water Resource Center
Learn more about our award-winning water, and how we treat and distribute it to our customers in our Water Resource Center.
Rate Information
Water rate information for residential and non-residential customers can be found below.
Approved Water Contractors
Water Construction Standards
Click here to review the BWL Water Construction Standards.
Drinking Water State Revolving Fund (DWSRF) Project Plan
If you have questions, please contact BWL’s Water Quality Administrator at 517-702-7059 or water@lbwl.com. For discolored water or main breaks, please call 517-702-6490.